The Role Of Organizational Transparency Levels In Schools On Teachers’ Organizational Citizenship Behaviors

Authors

  • Aynur Bozkurt Bostancı Usak University, Türkiye
  • Musa Pullu Kutahya Provincial Directorate of National Education, Türkiye

DOI:

https://doi.org/10.52963/PERR_Biruni_V14.N2.02

Keywords:

Participation in decision-making, Accountability in schools, Administrative transparency, Teachers’ collaboration, Extra-role

Abstract

This study aims to examine the role of organizational transparency in schools on teachers’ organizational citizenship behaviors (OCBs). Designed within the correlational design, the study involved 351 teachers working in public primary, secondary, and high schools in Kütahya, Türkiye. Conducted during the 2024–2025 academic year, the research employed convenience sampling. Data were collected with the School Transparency Scale and the Organizational Citizenship Behavior Scale, and analyzed using Independent Samples t-Test, One-Way ANOVA, Pearson Product-Moment Correlation, and Hierarchical Regression Analysis. Descriptive analyses indicated that teachers perceived high levels of organizational transparency and demonstrated high levels of OCBs. In terms of demographic variables, transparency perceptions differed significantly by gender, school level, number of teachers at the school, and length of service at the same school. Similarly, OCB levels varied significantly with respect to gender, school level, years of professional experience, and length of service at the same school. Furthermore, a moderate, positive, and significant correlation was found between organizational transparency and OCBs. Hierarchical regression analysis revealed that information flow and accountability were the significant predictors of OCB, while participation in decision-making was not. The results suggest that school leaders can foster OCBs by reinforcing accountability and ensuring effective information flow, two key dimensions of organizational transparency identified as significant predictors. Establishing teacher feedback mechanisms and formally recognizing voluntary contributions may further promote organizational citizenship behaviors. At the policy level, efforts should aim to standardize transparency practices across schools to support a more unified and participatory educational environment.

Downloads

Download data is not yet available.

References

Addi-Raccah, A., & Arviv-Elyashiv, R. (2008). Parent empowerment and teacher professionalism: Teachers’ perspectives. Urban Education, 43(3), 394–415. https://doi.org/10.1177/0042085907305037

Alanoğlu, M., & Demirtaş, Z. (2019). The effect of teachers’ perceptions of organizational justice on organizational citizenship behavior. Marmara University Atatürk Faculty of Education Journal of Educational Sciences, 49, 1–16. https://doi.org/10.15285/maruaebd.525250

Alarçin, R. G. (2023). Examining the relationship between collective competence and organizational citizenship behavior of teachers working in middle schools (Publication No. 781114) [Master’s thesis, Gazi University]. Council of Higher Education Thesis Center, Turkey.

Arlı, D. (2011). The examination of teachers’ organizational citizenship behaviours regarding their organizational culture perceptions and organizational trust level (Publication No. 280359) [Doctoral dissertation, Ege University]. Council of Higher Education Thesis Center, Turkey.

Aycan, M. M. (2020). The relationship between professional motivation and organizational citizenship behavior in teachers (Publication No. 633192) [Master’s thesis, İstanbul Sabahattin Zaim University]. Council of Higher Education Thesis Center, Turkey.

Ayral, T. (2020). The relationship between school principals' management philosophies and school transparency levels (Publication No. 628589) [Master’s thesis, Pamukkale University]. Council of Higher Education Thesis Center, Turkey.

Balkin, J. M. (1999). How mass media simulate political transparency. Journal for Cultural Research, 3(4), 393–413. https://doi.org/10.1080/14797589909367175

Barnard, C. I. (1938). The functions of the executive. Harvard University Press.

Barutcu, H. (2019). The effect of organizational democracy on organizational citizenship behavior (Publication No. 541115) [Master’s thesis, Beykent University]. Council of Higher Education Thesis Center, Turkey.

Bateman, T. S., & Organ, D. W. (1983). Job satisfaction and the good soldier: The relationship between affect and employee “citizenship”. Academy of Management Journal, 26(4), 587–595. https://doi.org/10.2307/255908

Baykal, Ö. K. (2013). A research on the relationship between school climate and teachers' organizational citizenship behavior (Publication No. 345569) [Master’s thesis, Yeditepe University]. Council of Higher Education Thesis Center, Turkey.

Blau, P. M. (1986). Exchange and power in social life (2nd ed.). Routledge. https://doi.org/10.4324/9780203792643

Bogler, R., & Somech, A. (2004). Influence of teacher empowerment on teachers' organizational commitment, professional commitment and organizational citizenship behavior in schools. Teaching and Teacher Education, 20(3), 277–289. https://doi.org/10.1016/j.tate.2004.02.003

Brown, M. E., & Treviño, L. K. (2006). Ethical leadership: A review and future directions. The Leadership Quarterly, 17(6), 595–616. https://doi.org/10.1016/j.leaqua.2006.10.004

Bryk, A. S., & Schneider, B. (1996). Social trust: A moral resource for school improvement. American Journal of Education, 103(1), 34–62.

Büyüköztürk, Ş. (2018). Sosyal bilimler için veri analizi el kitabı (Manual of data analysis for social sciences) (24th ed.). Pegem Akademi.

Colquitt, J. A., Conlon, D. E., Wesson, M. J., Porter, C. O. L. H., & Ng, K. Y. (2001). Justice at the millennium: A meta-analytic review of 25 years of organizational justice research. Journal of Applied Psychology, 86(3), 425–445. https://doi.org/10.1037/0021-9010.86.3.425

Costa, G., Prior, M., & Rogerson, S. (2008). Will the evolution of ICT ethics engage organizational transparency? In A. Vaccaro, H. Horta, & P. Madsen (Eds.), Transparency, information and communication technology – Social responsibility and accountability in business and education (pp. 31–50). Softbound

Cropanzano, R., & Mitchell, M. S. (2005). Social exchange theory: An interdisciplinary review. Journal of Management, 31(6), 874–900. https://doi.org/10.1177/0149206305279602

Çetin, Ş. (2011). Effects of principal leadership and principal-teacher exchange on teachers' organizational citizenship behavior (Publication No. 290711) [Doctoral dissertation, Gazi University]. Council of Higher Education Thesis Center, Turkey.

Çetin, M., Yeşilbağ, Y., & Akdağ, B. (2003). Organizational citizenship behavior of teachers. Journal of Educational Sciences of Marmara University Atatürk Faculty of Education, 17, 39–54.

Çiftçi, N., & Öge, S. (2017). Effect of organizational democracy perception on intrapreneurship tendency. TİDSAD: Journal of the Turkish Institute of Social and Economic Studies, 15, 450–462. https://doi.org/10.16989/TIDSAD.1436

Çimili Gök, E. B. (2010). The effect of teacher perceptions with respect to school administrator leadership styles on organizational citizenship behaviours (Publication No. 280561) [Master’s thesis, Akdeniz University]. Council of Higher Education Thesis Center, Turkey.

Demirtaş, H., & Güneş, H. (2002). Dictionary of educational administration and supervision. Anı Publishing.

Dilini, N. I., & Rathnasekara, J. (2021, November). Participatory decision making and organizational citizenship behavior of teachers in public schools in Sri Lanka with the mediation role of empowerment [Conference presentation]. International Conference on Business and Information (ICBI 2021), University of Kelaniya, Sri Lanka.

DiPaola, M. F., & Hoy, W. K. (2005). Organizational citizenship of faculty and achievement of high school students. The High School Journal, 88(3), 35–44. https://doi.org/10.1353/hsj.2005.0002

DiPaola, M. F., & Tschannen-Moran, M. (2001). Organizational citizenship behavior in schools and its relationship to school climate. Journal of School Leadership, 11(5), 424–447. https://doi.org/10.1177/105268460101100503

Eagly, A. H., & Karau, S. J. (2002). Role congruity theory of prejudice toward female leaders. Psychological Review, 109(3), 573–598. https://doi.org/10.1037/0033-295X.109.3.573

Ekin, G. T. (2019). The relationship between organizational transparency and employee engagement (Publication No. 590907) [Master’s thesis, Marmara University]. Council of Higher Education Thesis Center, Turkey.

Elekoğlu, F. (2021). Investigation of the relationship between leadership styles, effective school and transparency in school according to the teacher perceptions: Sample of Zonguldak province (Publication No. 675480) [Master’s thesis, Zonguldak Bülent Ecevit University]. Council of Higher Education Thesis Center, Turkey.

Erdem, N. (2021). Organizational democracy applications in schools: A mixed method study (Publication No. 692695) [Master’s thesis, Van Yüzüncü Yıl University]. Council of Higher Education Thesis Center, Turkey.

Erdoğan, M. (2021). Leadership capacity and organizational citizenship behaviour in educational institutions (Publication No. 694749) [Master’s thesis, Uşak University]. Council of Higher Education Thesis Center, Turkey.

Gökçe, F. (2020). The relationship between transparency and organizational cynicism levels in schools (Publication No. 619963) [Master’s thesis, İstanbul Sabahattin Zaim University]. Council of Higher Education Thesis Center, Turkey.

Grimmelikhuijsen, S. (2012). Linking transparency, knowledge and citizen trust in government: An experiment. International Review of Administrative Sciences, 78(1), 50–73. https://doi.org/10.1177/0020852311429667

Hatch, M. J. (2013). Organization theory: Modern, symbolic and postmodern perspectives (3rd ed.). Oxford University Press.

Hoy, W. K., & Miskel, C. G. (2012). Educational administration: Theory, research, and practice (9th ed.). McGraw-Hill.

Hoy, W. K., & Tarter, C. J. (2008). Administrators solving the problems of practice: Decision‑making cases, concepts, and consequences (3rd ed.). Allyn & Bacon.

Kahveci, G., & Babayiğit, N. (2024). Transparency in schools from the perspectives of school administrators and teachers: A qualitative study. Cumhuriyet International Journal of Education, 13(3), 607–628. https://doi.org/10.30703/cije.1396888

Kalman, M., & Gedikoğlu, T. (2014). An investigation of the relationship between school administrators’ accountability and organizational justice. Hacettepe Üniversitesi Eğitim Fakültesi Dergisi (H. U. Journal of Education), 29(2), 115–128.

Karaaslan, M. H., Özler, D. E., & Kulaklıoğlu, A. E. (2009). A research on the effects of organizational justice on organizational citizenship behavior and workplace deviant behavior. Journal of Naval Science and Engineering, 5(3), 100–116.

Katz, D., & Kahn, R. L. (1966). The social psychology of organizations. Wiley.

Kaya, Ö. Y. (2015). Correlation between organizational culture and organizational citizenship behavior (Balıkesir central district sample) (Publication No. 380151) [Master’s thesis, Balıkesir University]. Council of Higher Education Thesis Center, Turkey.

Klein, J. (2012). The open-door policy: Transparency minimizes conflicts between school principals and staff. International Journal of Educational Management, 26(6), 550–564. https://doi.org/10.1108/09513541211251389

Kline, R. B. (2016). Principles and practice of structural equation modeling (4th ed.). Guilford Press.

Lunenburg, F. C., & Ornstein, A. C. (2013). Educational administration: Concepts and practices (G. Arastaman, Trans.). Nobel Publishing. (Original work published 2012)

Maruf, M., & Altıntaş, M. (2021). The effect of organizational democracy on organizational happiness: A public university case. ESAM Journal of Economic and Social Research, 2(1), 129–155.

Meijer, A. J. (2013). Understanding the complex dynamics of transparency. Public Administration Review, 73(3), 429–439. https://doi.org/10.1111/puar.12032

Moorman, R. H. (1991). Relationship between organizational justice and organizational citizenship behaviors: Do fairness perceptions influence employee citizenship? Journal of Applied Psychology, 76(6), 845–855. https://doi.org/10.1037/0021-9010.76.6.845

Oğuz, E. (2010). The relationship between the leadership styles of the school administrators and the organizational citizenship behaviours of teachers. Procedia- Social and Behavioral Sciences, 9, 1188–1193. https://doi.org/10.1016/j.sbspro.2010.12.305

Okalaner, A. E. (2023). The effect of organizational identification levels of teachers working in secondary educational institutions on organizational citizenship behavior (Publication No. 804683) [Master’s thesis, İstanbul Kültür University]. Council of Higher Education Thesis Center, Turkey.

Organ, D. W. (1988). Organizational citizenship behavior: The good soldier syndrome. Lexington Books.

Organ, D. W. (1990). The motivational basis of organizational citizenship behavior. Research in Organizational Behavior, 12, 43–72.

Organ, D. W. (1997). Organizational citizenship behavior: It's construct clean-up time. Human Performance, 10(2), 85–97. https://doi.org/10.1207/s15327043hup1002_2

Organ, D. W., & Ryan, K. (1995). A meta-analytic review of attitudinal and dispositional predictors of organizational citizenship behavior. Personnel Psychology, 48(4), 775–802. https://doi.org/10.1111/j.1744-6570.1995.tb01781.x

Palanski, M. E., Kahai, S. S., & Yammarino, F. J. (2011). Team virtues and performance: An examination of transparency, behavioral integrity, and trust. Journal of Business Ethics, 99(2), 201–216. https://doi.org/10.1007/s10551-010-0650-7

Pateman, C. (1970). Participation and democratic theory. Cambridge University Press.

Piotrowski, S. J., & Van Ryzin, G. G. (2007). Citizen attitudes toward transparency in local government. The American Review of Public Administration, 37(3), 306–323. https://doi.org/10.1177/0275074006296777

Podsakoff, N. P., Whiting, S. W., Podsakoff, P. M., & Blume, B. D. (2009). Individual- and organizational-level consequences of organizational citizenship behaviors: A meta-analysis. Journal of Applied Psychology, 94(1), 122–141. https://doi.org/10.1037/a0013079

Podsakoff, P. M., MacKenzie, S. B., Paine, J. B., & Bachrach, D. G. (2000). Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of Management, 26(3), 513–563. https://doi.org/10.1177/014920630002600307

Polat, S. (2007). Relation between organizational justice perceptions, organizational trust levels and organizational citizenship behaviors of secondary education teachers (Publication No. 220383) [Doctoral dissertation, Kocaeli University]. Council of Higher Education Thesis Center, Turkey.

Rawlins, B. L. (2008). Measuring the relationship between organizational transparency and employee trust. Public Relations Journal, 2(2), 1–21.

Rawlins, B. L. (2009). Give the emperor a mirror: Toward developing a stakeholder measurement of organizational transparency. Journal of Public Relations Research, 21(1), 71–99. https://doi.org/10.1080/10627260802153421

Schnackenberg, A. K., & Tomlinson, E. C. (2016). Organizational transparency: A new perspective on managing trust in organization-stakeholder relationships. Journal of Management, 42(7), 1784–1810. https://doi.org/10.1177/0149206314525202

Selimoğlu, Y. (2010). Transparency and right to get information as an element of governance in public administration: An application in Karaman Directorate of National Education (Publication No. 320152) [Master’s thesis, Selçuk University]. Council of Higher Education Thesis Center, Turkey.

Smith, C. A., Organ, D. W., & Near, J. P. (1983). Organizational citizenship behavior: Its nature and antecedents. Journal of Applied Psychology, 68(4), 653–663. https://doi.org/10.1037/0021-9010.68.4.653

Somech, A., & Drach-Zahavy, A. (2000). Understanding extra-role behavior in schools: The relationships between job satisfaction, sense of efficacy, and teachers’ extra-role behavior. Teaching and Teacher Education, 16(5–6), 649–659. https://doi.org/10.1016/S0742-051X(00)00012-3

Spreitzer, G. M. (1995). Psychological empowerment in the workplace: Dimensions, measurement, and validation. Academy of Management Journal, 38(5), 1442–1465. https://doi.org/10.2307/256865

Tavşancıoğlu, A. (2022). The relationship between organizational democracy and organizational dissent according to the teachers' and administrators' perpections (Publication No. 713645) [Master’s thesis, Dokuz Eylül University]. Council of Higher Education Thesis Center, Turkey.

Tezer, A. (2015). The relationship between primary school teachers' organizational citizenship behaviors and motivations of them (Publication No. 417627) [Master’s thesis, Okan University]. Council of Higher Education Thesis Center, Turkey.

Timuroğlu, M. K., & Çokgören, Ö. (2019). The relationship between the perception of organizational trust and organizational citizenship behavior. Atatürk Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 23(4), 1767–1783.

Tosun, A. (2022). The effect of organizational transparency, organizational trust and organizational health on school effectiveness (Publication No. 740806) [Doctoral dissertation, Pamukkale University]. Council of Higher Education Thesis Center, Turkey.

Tosun, A., & Çelik, K. (2024). The effect of organizational transparency, organizational trust and organizational health on school effectiveness. Korkut Ata Journal of Turkic Studies, (15), 1471–1490. https://doi.org/10.51531/korkutataturkiyat.1448700

Tran, Q. B., & Binh, T. V. (2024). The invisible effects of self-compassion on organizational citizenship behavior through work-life quality and perceived organizational transparency: The case of rubber industry. Journal of Tianjin University Science and Technology, 57(12), 217–226. https://doi.org/10.5281/zenodo.14504517

Yılmaz, K., & Bökeoğlu, O. C. (2008). Organizational citizenship behavior and organizational commitment in Turkish primary schools. World Applied Sciences Journal, 3(5), 775–780.

Yücesan, B. (2022). The relationship between perception of teaching professional ethics and organizational citizenship behavior (Publication No. 735638) [Master’s thesis, Fırat University]. Council of Higher Education Thesis Center, Turkey.

Additional Files

Published

2025-08-25

How to Cite

Bozkurt Bostancı, A., & Pullu , M. (2025). The Role Of Organizational Transparency Levels In Schools On Teachers’ Organizational Citizenship Behaviors. Psycho-Educational Research Reviews, 14(2), 51–70. https://doi.org/10.52963/PERR_Biruni_V14.N2.02